Hato Hone St John have been advised by First Union that their members will withdraw labour for six hours from the beginning of their shifts on 27 September and 30 September.

Patient safety and wellbeing remain our top priority, and we have plans in place to provide emergency care during this time.  We remind the public to only call 111 for an ambulance for a life-threatening emergency or serious injury.  If your call is not immediately life-threatening, there may be a delay, or you may be asked to self-transport to hospital or a medical clinic if it is considered safe for you to do so. 

If you are a health provider and are referring patients to an Emergency Department, encourage them to seek alternative transport options whenever it is feasible and safe to do so. 

Pānui  - te Reo Māori 

Some of our frontline ambulance staff are participating in a strike on Friday 27th September and Monday 30th September. 

During this time, the safety of whānau remains our focus and we have plans in place to provide emergency care.   

Mēnā he mōreareatanga, tēnā waea tonu atu ki 111.  

If there is a life-threatening emergency, please still call 111.  

Mēnā kei te āhua mauiui koe, tēnā waea atu ki tō tākuta me ngā ratonga hauora rānei.  

If you or anyone in your whānau are feeling māuiui, a bit unwell, please contact Healthline or your hauora provider, or consider going to an urgent care clinic or hospital  if it is safe to do so. 

Ko tā mātou aronga matua, ko te oranga o ngā hapori katoa i Aotearoa.  

Our focus is the health and well-being of our communities

More information for health providers can be found here:

HHSJ Notification of Withdrawal of Labour to Hospital Emergency Departments 

HHSJ Notification of Withdrawal of Labour to Primary Care and Urgent Care Providers 

HHSJ Notification of Withdrawal of Labour to PRIME Responders

HHSJ Notification of Withdrawal of Labour to Hospice Providers

HHSJ Notification of Withdrawal of Labour to Fire and Emergency New Zealand

HHSJ Notification of Withdrawal of Labour to Event Providers and venues 

HHSJ Notification of Withdrawal of Labour to Police and Corrections

Should I still call 111 in an emergency?

Yes, continue to call 111 in a medical emergency. 

When you call 111, we will assess your situation, and urgent or life-threatening emergencies will be given the highest priority.  If your call is not immediately life threatening, you are likely to experience a delay or be asked to self-transport to hospital or a medical clinic if it is safe to do so. 

When will the industrial action take place?

First Union members will be withdrawing labour for the first six hours at the beginning of their shift.  This will be for 24 hours from 4am on Friday 27th September and again from 4am on Monday 30th September.

Who can I call for health advice?

For all non-emergencies we are asking people to access health services from their GP, Healthline number 0800 611 116, pharmacy or urgent care clinic.

Will my St John medical alarm still work?

Yes, St John medical alarms will continue to operate during this time.

When you push your medical alarm or call 111, we’ll call you or talk to you through the alarm to confirm that you need assistance. Depending on the nature of your situation, there may be an ambulance sent. At other times we may contact a support person for you or give you expert advice over the phone.

Can I continue to use the 111 TXT service during this time?

If you are deaf, hearing or speech impaired you can continue to use the 111 TXT to call an ambulance.  A reminder that if you are not already registered then you’ll need to register for this service via the New Zealand Police 

Who can I contact if I have a specific question?

Please email us at

info@stjohn.org.nz

If you have an enquiry that needs to be made over the phone you can also call 0800 STJOHN (0800 785 646).

blank image