The Waka Ora Health Shuttle is a koha (donation) based community service, delivered by volunteers, that transports people to health and wellbeing related appointments, and then brings them home again.
Keeping our communities healthy
who have regular medical appointments, their local Waka Ora Health Shuttle is a lifesaver. They book a ride knowing that our reliable shuttles will get them there in plenty of time.
Supporting independent living
No need to miss essential appointments or ask friends and whānau to take time out of their day. Waka Ora Health Shuttles are a great option if you don't drive, if public transport or taxis aren't available where you live, or if you can't rely on them.
to get to your health appointments
We can arrange to pick you up from your home or another meeting point to take you to doctors visits, dental appointments, specialist appointments, day-surgery, or any other type of health or wellbeing appointments. We're here to make it easy for you to get to your important appointments!
Well-trained volunteers
Our friendly and volunteers pick you up and take you to where you need to go.
Special transportation
Some of our shuttles are fitted with hoists or wheelchair access, for clients with limited mobility.
Donations are appreciated
There’s no charge to use the Waka Ora Health Shuttle but we welcome and appreciate koha. The service is funded by voluntary koha from people who use it, community contributions and the generosity of who donate to us.
| Did you know? Waka Ora Health Shuttles transport more than 10,000 people to 70,000 medical every year. |
Book a shuttle
Our phone lines are open Monday to Friday, 8:30am to 3pm. We are closed on public holidays. For any questions, please contact us directly.
To find out if there is a Waka Ora Health Shuttle in your area, click here, email us, or call us on 0800 WAKA ORA (0800 9252 672).
Questions
- Is there a Health Shuttle service near me?
There are shuttles in more than 50 communities across Aotearoa. You can find a list of our locations here, or call us on 0800 WAKA ORA (0800 9252 672)
- How do I know if the Health Shuttle service is right for me?
Get in touch with us and we’ll let you know if the service is right for you.
- How do I book a health shuttle?
To make a booking call 0800 WAKA ORA (0800 9252 672). If we can’t take your call, leave a message and we’ll get back to you as soon as we can.
- When are you available?
It depends on how many volunteers are available in your community. Most shuttles run on weekdays but get in touch with us for availability in your area.
- How far in advance do I have to book?
At least 24 hours before you need us.
- If I have a regular appointment, can the health shuttle take me each time?
Yes, you can make repeat bookings in advance. Please let us know at least 24 hours before you need us.
- Are there plans to expand your service?
Yes, we want to support more communities across Aotearoa, but the service is delivered by local volunteers, so support from your community is key.
- Who pays for the service?
The service is funded by voluntary koha from people who use it, community contributions and the generosity of whānau who donate to us.
- How can I support the Health Shuttle service?
A great way to help is to donate to the Health Shuttle programme. Your gift will help people with health or mobility problems get to medical appointments across the motu.
- Want to volunteer with us?
Many communities rely on our health shuttles, and the regular connection with our friendly volunteers provides reassuring companionship.
As a volunteer driver or assistant, you'll:
- Give back to your community
- Support local people in need
- Know that you've made your community healthier and happier