The Waka Ora Health Shuttle is a koha (donation) based community service, delivered by volunteers, that transports people to health and wellbeing related appointments, and then brings them home again.
A koha-based community service
The Waka Ora Health Shuttle is a donation-supported service run by volunteers that helps people get to health and wellbeing appointments — and back home again.
Each year, more than 10,000 people use the Health Shuttle for over 70,000 appointments across Aotearoa.
How it works
We’ll arrange to pick you up from your home (or a nearby meeting point), take you to your appointment, and bring you home again.
The Health Shuttle makes it easier to stay independent — no need to miss essential appointments or rely on friends and whānau taking time off work. Our service is especially valuable if you don’t drive, have limited public transport where you live, or can’t rely on taxis.
Some of our shuttles are fitted with hoists or wheelchair access to support passengers with limited mobility.
Friendly volunteers you can count on
Our volunteers are the heart of Waka Ora. They’re fully trained to make sure your trip is safe, but they also provide something extra: kindness, companionship, and a strong sense of connection
Book a shuttle
Our phone lines are open Monday to Friday, 8:30am to 3pm. We are closed on public holidays. For any questions, please contact us directly.
To find out if there is a Waka Ora Health Shuttle in your area, email us, or call us on 0800 WAKA ORA (0800 9252 672).
Questions
- Is there a Health Shuttle service near me?
Probably! We currently operate in over 62 communities across Aotearoa.
You can find your nearest shuttle in the table below or contact us on 0800 WAKA ORA (0800 9252 672).
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Wairarapa & Wellington catchment
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- How do I know if the Health Shuttle service is right for me?
- How do I book a health shuttle?
Call 0800 WAKA ORA (0800 9252 672)
If we can’t answer straight away, please leave a message and one of our team will get back to you as soon as possible.
- When are shuttles available?
Most services run Monday to Friday, but this depends on the number of vehicles and volunteers in your area. The best way to check availability is to give us a call.
- How far in advance do I have to book?
It’s best to book as soon as you know you have an appointment. Many services are booked up in advance.
- Can I book regular trips?
Yes. If you have repeat appointments, you can make bookings in advance. Our administrators will talk you through what’s possible.
- Are there plans to expand your service?
Yes. We’re committed to supporting more communities across Aotearoa. Because our service is powered by local volunteers, community support is key to growing.
- Who pays for the service?
The Health Shuttle is funded by koha (donations) from passengers, local community contributions, and the generosity of whānau who support us.
- How can I support the Health Shuttle service?
- Can I volunteer?
Yes! Many communities rely on the Health Shuttle, and our volunteers provide not only transport but also friendly companionship. As a volunteer driver or assistant, you’ll: